Overview:
The Employee Assistance Program (EAP) rotation is an experiential rotation required of PGY-4 residents in the Health Services Management (HSM) Curriculum. It can also be taken as an elective in the other curricula. This rotation is intended to give the resident experience in working with both the administrative and patient care aspects of an EAP. The rotation is provided through the EAP at Memorial Hospital and its counselors serve as preceptors.
Goals:
- At the completion of the rotation, the resident will have an understanding of the role of an EAP in the workplace and of the administration of an EAP.
- At the completion of the rotation, the resident will have the knowledge and skills in the treatment of patients in an EAP pertinent to the practice of Family Medicine.
Objectives:
At the completion of the rotation, the resident will have demonstrated to the satisfaction of the EAP preceptor:
- medical knowledge pertinent to the practice of Family Medicine as it relates to the provision of an EAP. (MK)
- the ability to perform an appropriate history and physical examination on an employee patient and present or report these findings appropriately. (PC)
- the ability to make appropriate decisions to assure that legal requirements are met and high-quality care is delivered in a cost-effective manner in an EAP. ( SBP )
- communication and interpersonal skills which facilitate positive and therapeutic relationships with employees of an organization. (ICS)
- the ability to work cooperatively with other health professionals as part of a healthcare team. (PC)
- compassion, respect and integrity; responsiveness to the needs of patients and society that supersedes self-interest; accountability to patients, society and the profession; a commitment to excellence and ongoing professional development. (P)
- a commitment to ethical principles of confidentiality of patient information, informed consent and business practices and the nuances encountered when patients are also employees. (P)
- sensitivity and responsiveness to a patient’s culture, age, gender and disabilities. (P)
Implementation:
This is an experiential rotation, so the resident has various activities assigned throughout the rotation. These activities will include observation and provision of care to EAP patients and experiences in the administration of an EAP. At the discretion of the preceptor, the resident may be assigned to research specific topics related to an EAP and assigned readings may be given.
The resident is responsible for contacting the preceptor prior to the start of the rotation to arrange a schedule for the rotation. The resident must continue to meet usual residency obligations to his/her Family Medicine Center population including attending scheduled clinics, caring for continuity patients admitted to Memorial Hospital, and rounding in the nursing home. The resident is expected to attend noon conferences and abide by duty-hour restrictions in keeping with usual program policies. Upon completion of the rotation, the resident must complete and return the evaluation form provided by the program.
Evaluation:
The EAP preceptor will complete an evaluation form at the end of the rotation. Residents will specifically be evaluated on the following ACGME Milestones:
- MK-2: Applies critical thinking skills in patient care.
- SBP-3: Advocates for individual and community health.
- PBLI-2: Demonstrates self-directed learning.
- PROF-2: Demonstrates professional conduct and accountability.
- PROF-3: Demonstrates humanism and cultural proficiency.
- C-2: Communicates effectively with patients, families and the public.
- C-3: Develops relationships and effectively communicates with physicians, other health professionals, and healthcare teams.
